Help & FAQs

If you have any questions about shopping at Misco that are not answered in this or any other section please email us at sales.ie@misco.ie and our trained team will be happy to help.

Order FAQs

• Will I be informed if there are any problems with my order?
• What happens if the product I order is out of stock?
• Can I change an order?
• How can I check the status of my order?
• How long does it take to process my order?
• What is your returns policy?
• What is an Open Box product?
• Request a returns authorisation number
• Safe shopping guarantee

Delivery and Payment FAQs

• How much do you charge for delivery?
• What is the cut-off time for next day delivery?
• How safe are my credit card details?
• What forms of payment do you accept?
• What is your price and payment policy?
• What delivery methods do you use?
• Where do you despatch from?

Site FAQs

• How is your site best viewed?
• Is your Website secure?
• Why do I need a password?
• How do I search for a product?
• How do I get more information on a product?
• How often is the Website updated?
• What is your Privacy Policy?
• Forgot your password?
• WEEE directive

Contact US

• Contact details
• Customer services
• Customer Service enquiry form
• Technical support