Help centre welcome

Help Centre

Contact Us

For twenty five years Misco has been serving the needs of each and every customer who calls or visits our web site. Customer service is the most important aspect of our business, and we want to be there whenever and wherever you need us.

If at any time you need advice, clarification or any additional information about a product we sell, a service we offer or experience any problem whatsoever with our company, we want to hear from you. Here's a list of contact information. Thanks for shopping with us! Contact Details

Department Telephone Email Fax
Sales Hotline 1800 848 443 1 800 930173
Premier Managed Accounts 1800 848 443 1 800 930173
Customer Service 1 800 936692, option (2) 1 800 930173
Technical Support 1 800 936692, option (4) 1 800 930173
Accounts / Biling Enquiries 1 800 936692, option (3)

Opening Times

Sales Hotline: Monday - Friday 8:30am - 6:30pm
Customer Services: Monday - Friday 8:30am - 6:30pm
Technical Support: Monday - Friday 8:45am - 5:30pm

Polite Manner

We do appreciate mistakes and late deliveries are frustrating, but nevertheless they do occasionally happen. We want to focus our efforts on resolving the issue and our customers can help us with this:

  • Provide us with the order number the issue is related to
  • Some details on what has happened
  • What is your expectation with regards to a solution
  • Please do this in a polite calm manner - your enquiry will become easier to resolve if communication is courteous

Verbal abuse will not be tolerated, and in extreme circumstances calls may be terminated. This is not what we want to do but may have to if the courtesy is not offered to our team. Calls may be recorded for training purposes.

Misco Offices

Misco UK sales office map

1. Misco (Scotland )

Trading as Misco
2 Cartsdyke Avenue, Greenock
PA15 1DT

Sales Hotline: 0800 038 0380
Fax: 0844 493 5312

Sales lines open 8.45am – 5.30pm
Monday – Friday

2. Misco (Central)

Trading as Misco
10-14 Darby Close, Park Farm Industrial Estate
Wellingborough, Northants

Sales Hotline: 1 800 84 84 43
Fax: 0844 493 5312

Sales lines open 8.45am – 5.30pm
Monday – Friday

3. Misco (Southern)

Misco House
5 Dashwood Lang Road, Bourne Business Park, Addlestone
Weybridge, Surrey
KT15 2NY

Sales Hotline: 0800 980 9600

Sales lines open 8.30am – 5.30pm
Monday – Friday

4. Misco (Watford)

Regus Office, 54 Clarendon Rd
Hertfordshire County
WD17 1DU

Sales Hotline:0808 181 6085

Sales lines open 8.30am – 5.30pm
Monday – Friday

Special Note

You can change or cancel your order by emailing us at quoting your order number.

Please note:

For your safety, please do not include credit card numbers in your emails.

For a faster service, please make sure you include:

  • Your name
  • Order number/Account number
  • Item that you are referring to

SVR: HUBU-IVOPAGE06 INT: False AFF: PB: W CAT: 16 CUST: 1a27d2a5-82cd-46fd-8e3b-e5dfc15e07f3 SSID: HTMSIS: False D: 1206 L: en-IE P: 80 B: a6e219a9-e76b-4ac6-bacb-db0478af747f VS: IP: S: c2c87c29-f019-45f3-ba5b-ec9ff91aa01c US: Anonymous T: B2C SM: False